Shipping & Returns

Delivery Policy
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website. 
Order processing
Order processing will not begin until we receive a confirmed order and full payment. 

Delivery by Download
All product orders are delivered by download.  The purchased product will be made available to you for download once payment is confirmed.  Once confirmed it is your responsibility to ensure that you have sufficient internet connection capabilities to download the product.

Refunds/returns Policy
Note that no refunds or returns will be accepted on downloaded products that have been accessed for download and in the case of programs requiring registration, the product serial number registered. Note that no refunds or returns will be accepted on products that have been updated, superceded, price adjusted, purchased elsewhere, or purchased elsewhere at a higher price.  Note that no refunds are available on purchases of ringtones. 

Subject to the above, should you for any reason wish to cancel your product purchase, you will be liable for a 10% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Once registered, purchases of programs requiring registartion may not be transferred.